Terms of Use

Article 1: Scope

These general conditions of sale apply to all transactions concluded through the websites of the Louvigny Consulting company network.

A “customer” is any natural or legal person making an order with the Louvigny Consulting company validated via our secure payment platform.

Article 1a: Age restriction

Age restrictions apply: Louvigny Consulting only accepts clients over 16 (for physical and digital products) and over 18 (for services: coaching, workshops, seminars) .

We do our best to restrict access to our sites, products and services to minors. Although the content of our products and services is not of a shocking nature and can help everyone, we prefer to address ourselves to a mature audience capable of understanding the implications and responsibilities of the corporate world.

Article 2: Order

Any order placed on a site belonging to the Louvigny Consulting company implies full acceptance of these general conditions of sale.

Article 3: Price

The prices are indicated in euros all taxes included (at the Luxembourg VAT rate of 17%).

You do not have to bear the costs of processing the order, nor the commissions paid to payment organizations. We are the ones who pay them.

The price of the articles can be modified at any time, but the price applied to an order is always that announced at the time of the order.

Article 4: payment

Payment is required at time of order, including for pre-order products.

You have the choice to pay by credit card or PayPal. Secure online payment by credit card is made through the company Stripe.

The information transmitted is encrypted by software and cannot be read during transport on the network. Any guarantee as to the security of this system is entirely the responsibility of Stripe and PayPal, which have a proven track record of supporting millions of secure payments every day.

Article 5: Access and delivery

Access to digital products will be through the secure system.io platform. You can access it at any time and view your training in your student area.

Immediately after placing your order, you will receive an email with your login details. We ask that you keep them private so that you can more easily access your current and future orders.

If you have difficulty accessing your order, contact customer support at support@chocolate-course.com.

Article 6: Copyright

All the elements of the site and the products are and remain the intellectual and exclusive property of Louvigny Consulting.

No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or audio or to communicate their personal login details to the member area. to a third party.

Article 7: Guarantee and reimbursement conditions

The money back guarantee depends on what is mentioned on the page that presents the product.

If no money back guarantee is mentioned on the page that presents the product, no refund will be made after the order has been placed.

We strongly believe that our content is valuable and that you have to be willing to invest in yourself to achieve ambitious results.

We don’t want to penalize serious students for the benefit of some who would use the guarantee to access the content for free …

For your information

Accessing the content (by downloading it or even partially viewing it) is considered to be the full performance of the contract and therefore results in a waiver of the withdrawal period.

Indeed, the regulation excludes “digital content provided on an intangible medium and subscription contract to these services whose execution has started with your agreement and for which you have waived your right of withdrawal (example: a downloaded film) “.

In other words: we have no legal obligation to make a refund on request.

Article 8: Protection of personal data

In accordance with the Data Protection Act of January 6, 1978, you have the right to access and rectify your personal data. By adhering to these general conditions of sale, you acknowledge having read our personal data protection policy.

By entering your email address on one of the sites in our network, you will receive emails containing information and / or promotional offers concerning products published by Louvigny Consulting.

We don’t want to send emails to people who don’t want to receive them.

So you can unsubscribe at any time. All you need to do is click on the link at the end of our emails. This link is preceded by the words “Unsubscribe” or “Unsubscribe”.

Article 9: Company information

Louvigny Consulting is a company incorporated under Luxembourg law whose address is:

LOUVIGNY CONSULTING

4 rue shcetzel

L-2518 Luxembourg

LUXEMBOURG